faqs

  • ivyerekeye twebwe

    Ishirahamwe ryitwa:
    Shenzhen SiDaYi Jewelry Co., Ltd
    (深圳市思达意珠宝有限公司)
    umuntu wemewe n'amategeko: lizhihua(李志华)
    E-Mail:[email protected]
    adresse:
    C33 Innovation Industrial Park, Room 206
    Cuizhu North Road No. 33, Dongxiao Street,
    Luohu District, Shen Zhen City, Guang Dong Province, China 518019
    (深圳市罗湖区东晓街道翠竹北路33号C33创新产业园206)

    igihe c'akazi:Monday - Friday 9AM-6PM

    ishirahamwe ry'abahinga mu vy'ubuhinga bwa none
    shenzhen sidayi, inc. yashinzwe mu mwaka w’2015, ni ishirahamwe ry’amabuye y’agaciro ry’umukara ry’umukara, ni ishirahamwe ry’amabuye y’agaciro ry’agaciro kanini ry’amabuye y’agaciro n’umucungezi w’amabuye y’agaciro iri mu gisagara ca shenzhen, ni ikintu c’amabuye y’agaciro c’amabuye y’agaciro.

    rything tugurisha ikoreshwa mu bushinwa kandi ubu urashobora kugura izo pducts direct fm ubushinwa, ku pces z’ingero, ght hano muri o online n’ingero seidayee iduka ry’amabuye y’agaciro.

    mu gutanga ibifungurwa, tuzoguha imbere y’aho ku bipande, nk’akarorero ingabirano imwe n’agaciro k’uburyo bwiza, tuzoba tuzoronka ibindi bintu kugira ngo dusubirizeho.

    turagurisha direct kuri bose ku giciro c’ibintu vy’agaciro.

    Iduka ry'ishami rya FM ry'ubushinwa ry'i Bushinwa
    vyose seidayee amabuye y'agaciro pducts tugurisha he 1 umwaka garanti. we pvide yuzuye inyuma y'ugucuruza kuri o abakiriya b'ingero n'abarungika kw'isi yose, abarungika natwe.

    uburyo bwo kwishura bworoshe kandi butekanye
    paypal / umukozi wa banki / ubumwe bw'uburengero

    Igihe c’Inguvu: Imisi 3-7 Ibikorwa.
    amabuye y’agaciro yose arakeneye guhindura ibintu, nk’izina ry’urukundo / amajambo y’urukundo.

    Igihe co kubirungika: imisi 3-5 y’akazi.
    ushobora guhitamwo uburyo bwo kugukorera neza iyo ushizeho itegeko. gutwara ibintu ni ugutera nk’umufedex, gutera, dhl, es kandi bifata imisi 3 gushika ku 5 ku kazi kugira ngo umuntu ashike.

    Ivyokurya vya Ultra
    turaguha ultra low ingero / ubwato pces ku mabuye yose ya seidayee usanga muri o internet ingero shop.


    Fyonda hano kugira ubaze ibibazo vyawe kuri internet ubu.

    icemezo c'ubucuruzi:




  • mbega -ngahe natwe?

    mbega -ngahe natwe?

    -yo toournens octors yohereza ibicuruzwa ku bakiriya, ariko ku bijanye na yo abakiriya, baguze amatongo kuri wewe kandi nta n’umwe aduhamagara.

    twemera -ship amategeko ku bakiriya bose biyandikishije.

    nta bindi bihembo vy’inyongera.

    gusaba gusa kuri internet mu buryo bumwe nk’uko bisanzwe, ariko wongereko amaderesi atandukanye yo gushikana kuri konti.

    (ushobora kandi kwongerako aderesi nshasha yo gutwara ibintu ku nzira y’ugufungura.)

    ushobora gukoresha amaderesi menshi nk'uko ukunda ku rutonde rwa konti ya we.

    iyo usavye, bizotugirira iyo ushize -shipping ku mukiriya mu majambo yo gutwara. twama dusuzuma neza (ku frd prntion) nimba aderesi yo koherezako itandukanye n’aderesi yo koherezako, rero nimba uri umukiriya mushasha wo koherezako twoshobora gukenera kukurungikira ubutumwa kuri email canke kuri telefone kugira ngo tugenzure imbere y’uko dukora itegeko.

    ntiturimwo ivy’ugutangaza / invoice n’ibindi iyo turungitse ibicuruzwa vyo mu bwato, rero biratera neza izina ryiza nk’umugurisha. ntibazomenya isuku ry’ukuri ry’ibintu, kandi ntibazomenya post warishe.

    pces yerekanwa ku facture yo gutwara ibintu bizoba bitandukanye n’ivyo yo client yakuhevye. howr iyo yo umukiriya abajije ushobora kwerekana ko ivyo ari agaciro k’itangazo rya gasutamo gusa. uko biri kwose pce iri hasi yatangajwe s kugabanya ad-valorem duty canke imisoro y'ugurisha iyo yo umukiriya ashobora he kwishura igihe yakira ibicuruzwa biva hanze mu bihugu bimwebimwe. ndagusavye usuzume ivyerekeye amategeko agenga ivy'ugushiramwo ibintu hanze / imisoro imbere y'uko utangura kugurisha ubwa

    iyo umukiriya afise ibibazo vy’ugushigikira mu vy’ubuhinga, canke ashaka gusubiza inyuma igiti, azokwiganira ivyo ari vyo mbere natwe kuri we.

    ndagusavye umenye ko nimba hariho imisoro yo kwisamaza, kenshi na kenshi we akayirisha iyo oeceves ibicuruzwa fm. rero iyo uriko urarungika, uwo ni yo abakiriya boshobora kwishura amahera y’inyongera.

    ndagusavye urabe ko ari yo yifashe nk’umuguzi / umucuruzi w’ubwato kugira ngo amenye amakuru yerekeye imisoro no kumenyesha abakiriya. ntiyemera ko ata n’umwe yifatanya n’abandi mu guhana amakuru y’imisoro ajanye n’igihugu, naho nyene tuzogukorera uko tuzogufasha kugabanya umusoro iyo hehe bidasanzwe.

  • ibiharuro vy'ibicuruzwa

    seidayee itanga ubuntu bwo kohereza ibintu vyihuta, ku mategeko yose yo kuri internet kw’isi yose. abakiriya mpuzamakungu, hamwe n’abakiriya bari hanze y’umugabane w’ubushinwa, ni bo bajejwe amafaranga y’insance, harimwo n’imisoro iyo ari yo yose canke amakori ya duwane. seidayee muri rusangi ikoresha dhl/ems/fedex ku vyoherezwa, howr, dushobora gukoresha ivyoherezwa vyose tubona ko bibereye. turagusavye utwandikire n’ivyo usaba vyose bidasanzwe vyo kugushikana.

    Igihe c’Inguvu: Imisi 3-7 Ibikorwa.
    (amabuye y'agaciro yose arakeneye guhindurwa ku buryo bubereye, nk'izina rya letteng /amajambo y'urukundo mu mabuye y'agaciro)

    Igihe co kubirungika: imisi 3-5 y’akazi.
    (amapakete yose yoherezwa n’umuyagankuba, aza ku gihe.)

  • umusoro wo kugurisha n'ibice

    ibipimo vyose biri ku rubuga vyerekanywe mu bihugu vyunze ubumwe amadolari.
    harimwo n’ikori ry’ugucuruza, nimba bishoboka, rizokwongerwa ku rutonde.

  • kwitwararika no gusanura

    nimba mwipfuza gusukura amabuye y’agaciro i muhira, ikintu conyene dutanga, tutazi ivy’ugusukura bikenewe, ni uguca n’amazi y’amenyo yoroshe atakoreshwa n’amazi ashushe. twonezerwa no gusukura amabuye y’agaciro y’i ye nimba woshima ko yorungikira ko yarungitse no gutera imbere mu bikorwa vy’ubuhinga bwa none. ndagusavye ushikire umugwi w’abafasha n’ibibazo.

    ndagusavye ushikire umugwi wo gufasha ku bijanye no gusanura. turazifata mu buryo butandukanye bivanye n’ivyo bikwiye gusanurwa.
    [email protected] +86-0755-25604894

  • retns n'uguhanahana

    kubera ubuhinga bw’umuntu ku giti ciwe bujanye n’igice ry pduced mu ruganda, seidayee bemera retns mu mimerere. ushobora guhindura ibintu bishingiye ku ngingo ngenderwako y’uguhindura ibintu ivugwa aha hepfo. guhindura ibicuruzwa bidahuye n’ingingo n’ibihe vyategekanijwe aha hepfo bishobora kwangwa na seidayee kandi bizokugarukanirwa.

    Guhindura abantu
    ushobora guhindura ibicuruzwa pchased ku rubuga. igipapuro kirimwo ibicuruzwa bizohindurwa kigomba gushirwa ku wugirungitse mu misi sn (7) kuva ico gicuruzwa cakiriwe.

    umuhanda w'inyungu
    niwipfuza guhindura ibicuruzwa, utegerezwa kwubahiriza intambwe zikurikira:
    Call +86-0755-25604894 or email [email protected] kugira ngo basabe hukaneti. seidayee azokwoherereza ikimenyetso co kohereza retn. ikimenyetso co kohereza gikora gusa kw’itariki yerekanwa ku kimenyetso co kohereza. n’ibicuruzwa n’ibindi vyose s n’inyandiko ziri kumwe n’ibicuruzwa mu gasandugu kavyo k’intango. ivyoherezwa vyose bitegerezwa gushirwa mu masandugu abiri hakoreshejwe amasandugu mashasha y’ivyoherezwa vyihuta atakoreshwa. nk’akarorero, ibicuruzwa bitegerezwa gushirwa mu gasandugu kavyo k’intango, imbere mu gasandugu k’imbere, imbere mu gasandugu kanini k’imbere. funga ikiout package ku kibanza ico ari co cose c’abakozi (nta n’amasandugu) canke guhamagara kugira ngo utunganye kugira ngo utore. iyo uhamagaye kugira ngo utore, iyo package itegerezwa gupimwa n’ivyo uvuga imbere y’uko dver les ifata ikibanza co gutora. ugomba kuvyina kandi ugumye wakira. utegerezwa kuguma ufise pof y’ivyoherezwa.seidayee yemera nta liality mu nt udashobora pduce mwene iyo pof. ibicuruzwa vyakiriwe na seidayee vyonyene nivyo bizoba vyemewe guhindurwa. iyo amaze kwakira ivyo bicuruzwa, seidayee azosuzuma ko ivyo bicuruzwa bihuye n’ingingo ngenderwako y’uguhinduranya.

    ivyangombwa vyo guhindura ibicuruzwa
    seidayee pducts bitegerezwa gusubirwamwo mu buryo bushasha kandi butakoreshwa, mu mimerere myiza, n’ibikoresho vyose vy’uburinzi biri mu kibanza cavyo be n’ibimenyetso n’ibimenyetso bifatanye navyo. seidayee ntizokwemera guhindura ibintu vyose vyerekana ko vyambaye, canke vyakoreshejwe canke vyahinduwe mu buryo ubwo ari bwo bwose.

    downée ntizokwemera uguhinduranya ku mategeko adasanzwe, ubunini, buhinduwe canke buhinduka.

    amasoko yose azoba ariko arasubiramwo kugira ngo ashire umutima ku bijanye n’uko ibicuruzwa binezereza ingingo mfatirwako z’abadoda. iyo ibicuruzwa bitashitse kuri izo ngingo ngenderwako, downéee azokwanka iyo nzira maze ibicuruzwa bizosubira ku mukiriya. iyo ibicuruzwa vyuzuye izo ngingo mfatirwako, downéee izokwibaza n’uguhanahana.

  • amabwirizwa n'ivyangombwa

    WEBSITE
    (The "Website") is a site operated by Shenzhen Seidayee Jewelry Co., Ltd(深圳市思达意珠宝有限公司), hereafter referred to as "Seidayee" or "we”. Use of the Website is subject to the following Terms of Use (the "Terms"). Seidayee may revise these Terms from time to time by updating this page, with the revised Terms taking effect for all users as of the date stated on the posting. Your continued use of this Website following the posting of any changes indicates your acceptance of the changes. You should consult the Terms regularly.

    Please read the Terms carefully before using the Website. You expressly acknowledge that you are aware of these Terms and have had access to the same upon entering the Website. Your use of the Website constitutes your agreement to the Terms. If you do not agree with the Terms, please do not use the Website.

    Copyright
    All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, both individually and as they are compiled on the Website, and all software found on the Website are the property of Seidayee or our suppliers and are protected by China and international copyright laws.

    Trademarks
    The trademarks or trade dress of Seidayee and our affiliates may not be used without our written permission. Trademarks or trade dress include the Seidayee name and other graphics, logos, page headers, button icons, scripts, and services name of Seidayee's products, services, and programs, and those of our affiliates.

    Disclaimer of liability
    Neither Seidayee nor its affiliates make any representation or warranty of any kind, express or implied, including without limitation that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website, including the server that makes it available, is free of viruses or other harmful components. Except as otherwise provided by applicable laws, in no event shall Seidayee, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns, be liable for any direct, indirect, special, incidental, punitive, consequential or other damages arising out of or related to the use, inability to use, authorized use, performance or nonperformance of the Website, as well as to damages for lost profits, business interruption or the loss of data or information, even if Seidayee was previously advised of the possibility of such damages and regardless of whether such damages arise in contract, tort, under statute, in equity, at law or otherwise.

    Governing law
    Any claims, controversies, or disputes shall be governed by the laws of the China, without regard to the principles of conflicts of law. Your use of the Website indicates your agreement that the laws of the Commonwealth of China, without regard to the principles of conflicts of laws, will govern any dispute of any sort that may arise between you and Seidayee and any of our affiliates. The disposition of any such dispute shall take place in a state or federal court located in Shenzhen,GuangDong,China. You consent to the exclusive jurisdiction and venue of such court.

    Indemnification
    You agree to indemnify Seidayee, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your violation of these Terms.

    Entire agreement
    These Terms (as amended from time to time) constitute the entire agreement between you and Seidayee regarding your use of the Website and any transactions you may have with Seidayee and its affiliates through the Website, and supersedes any other agreement or understanding, whether written or oral, between you and Seidayee with regard to the subject matter of the Terms.

  • politike y'ubuzima bwite

    Seidayee recognizes the importance of protecting the privacy of information collected about you.


    The information we collect
    Generally, you may browse the Website without providing any personally identifiable information. When placing an order, you may register and create an online account. During this process, you will be required to provide valid and current personal information, including but not limited to your name, phone number, billing information, and email address, as well as other personal information such as shipping address, billing address, and payment details (collectively, the "Personal Information").

    From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this Website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our Website design, product assortments, customer service, and special promotions.

    How we use the information we collect
    We use this information to provide you with better service, in particular, for the following reasons:
    to complete your purchase transactions, to provide the services you request, to keep you informed about the status of your orders, to send you our catalogs and other offerings by mail, to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest, and internal record keeping.

    The following information will be used jointly by Seidayee, PayPal, who provides the online payment portal, and your credit card company to process payment of your order: your name and address, your credit card information, the identification of the creations you have ordered, and the price paid for the creations you have ordered.

    Others with whom we may share your information:
    affiliates of Seidayee, third-party service providers and vendors we engage to help us run our business, carefully selected outside companies when we believe their products or services may be of interest to you, a purchaser or potential purchaser of our business. We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

    Your choices regarding use of the information we collect:
    If you prefer to be removed from the list of customers that receive direct mail or telemarketing calls, please email: [email protected], call: +86-0755-25604894 or write to: C33 Innovation Industrial Park, Room 206, Cuizhu North Road No. 33, Dongxiao Street, Luohu District, Shen Zhen City, Guang Dong Province, China 518019, including your name and address and stating whether you wish to be removed from mail offers, phone offers, or both.

    Children's Online Privacy Protection Act
    This Website is directed to adults; it is not directed to children under the age of 13. We operate the Website in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

    Security
    In order to prevent unauthorized access or disclosure, we have put in place commercially reasonable physical, electronic, and administrative procedures to safeguard and secure the information we collect from you. In the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party obtains unauthorized access to any Personal Information you provide to us.

    Cookies
    Cookies are files that store information on your hard drive or browser that allow the Website to recognize that you have previously visited. We use cookies for certain areas of the Website, including but not limited to session cookies, persistent cookies and web beacons. We use cookies for things like keeping track of what is in your shopping cart, recording your session information, and improving the Website design and our customer service. You can disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser.

    Links to other sites
    The Website may link to other websites which are not within our control. We do not make any representations or warranties about any website you may access through the Website. They are independent from us, and we have no control over, or responsibility for, their information or archives. Once you leave the Website, we cannot be responsible for the protection and/or privacy of any information you provide. Make sure you understand any website's privacy policies before providing personal information.

    Emails
    You will receive promotional emails only if you have asked to receive them. If you do not wish to receive emails, you can unsubscribe by sending an email to [email protected].