Due to the individual craftsmanship involved in every piece produced in our factory, Seidayee accept returns in condition. You may exchange merchandise in accordance with the exchange policy set forth below. Exchanges of merchandise which are not in compliance with the conditions and timeframes set forth below may be rejected by Seidayee and will be sent back to you.

Exchange period
You may exchange merchandise purchased on the Website. The package containing the merchandise to be exchanged must be deposited with the shipper within seven (7) days of receipt of the merchandise.

Exchange process
If you wish to exchange merchandise, you must comply with the following steps:
Call +86-0755-25604894 or email [email protected] to request an exchange authorization. Seidayee will send a return shipping label to you. The shipping label is only valid on the date specified on the shipping label. Include the merchandise and all items and documents included with the merchandise in its original box. All shipments must be double boxed using new, unused Express shipping boxes. For example, the merchandise must be put in its original box, inside a Express medium box, inside a Express large box. Seal the delivery package and affix the return shipping label.ꯁ꯭ꯇꯥꯐ ꯑꯦꯛꯁꯞꯔꯦꯁ ꯂꯣꯀꯦꯁꯟ ꯑꯃꯍꯦꯛꯇꯗꯥ (ꯕꯣꯛꯁ ꯂꯩꯇꯕꯥ) ꯅꯠꯠꯔꯒꯥ ꯄꯤꯛ-ꯑꯄꯀꯤ ꯊꯧꯔꯥꯡ ꯇꯧꯅꯕꯥ ꯑꯦꯛꯁꯞꯔꯦꯁꯇꯥ ꯀꯜ ꯇꯧ꯫ ꯀꯔꯤꯒꯨꯝꯕꯥ ꯅꯍꯥꯛꯅꯥ ꯄꯤꯛ-ꯑꯄꯀꯤ ꯊꯧꯔꯥꯡ ꯇꯧꯅꯕꯥ ꯀꯧꯔꯕꯗꯤ, ꯄꯦꯀꯦꯖ ꯑꯗꯨ DVERꯅꯥ ꯄꯤꯛ-ꯑꯄꯀꯤ ꯃꯐꯝ ꯑꯗꯨ ꯂꯤꯁꯤꯡꯒꯤ ꯃꯃꯥꯡꯗꯥ ꯑꯦꯛꯁꯞꯔꯦꯁꯇꯥ ꯁ꯭ꯀꯦꯟ ꯇꯧꯒꯗꯕꯅꯤ꯫ ꯅꯍꯥꯛꯅꯥ ꯑꯣꯌꯦꯟ ꯇꯧꯒꯗꯕꯅꯤ ꯑꯃꯁꯨꯡ ꯌꯣ ꯔꯤꯁꯤꯞꯇ ꯊꯃꯒꯗꯕꯅꯤ꯫ ꯅꯍꯥꯛꯅꯥ ꯔꯦꯠ ꯁꯤꯄꯃꯦꯟꯇꯀꯤ ꯄꯣꯐ ꯑꯗꯨ ꯊꯃꯒꯗꯕꯅꯤ꯫ꯁꯦꯗꯥꯏꯏꯏꯅꯥ ꯑꯦꯟ.ꯇꯤ.ꯗꯥ ꯂꯤꯑꯦꯂꯤꯇꯤ ꯑꯃꯠꯇꯥ ꯂꯩꯇꯦ ꯅꯍꯥꯛꯅꯥ ꯑꯁꯤꯒꯨꯝꯕꯥ ꯄꯣꯐ ꯑꯁꯤ ꯄꯤ.ꯗꯤ.ꯌꯨ. ꯁꯦꯗꯥꯏꯅꯥ ꯐꯪꯂꯤꯕꯥ ꯄꯣꯠꯂꯃꯁꯤꯡ ꯈꯛꯇꯅꯥ ꯑꯦꯛꯁꯆꯦꯟꯖ ꯇꯧꯅꯕꯒꯤꯗꯃꯛ ꯏꯂꯤꯖꯤꯕꯜ ꯑꯣꯏꯒꯅꯤ꯫ ꯄꯣꯠꯂꯃꯁꯤꯡ ꯐꯪꯂꯕꯥ ꯃꯇꯨꯡꯗꯥ, ꯁꯦꯗꯥꯏꯏꯅꯥ ꯄꯣꯠꯂꯃꯁꯤꯡ ꯑꯁꯤꯅꯥ ꯑꯦꯛꯁꯆꯦꯟꯖ ꯄꯣꯂꯤꯁꯤꯒꯤ ꯀꯟꯗꯤꯁꯅꯁꯤꯡ ꯑꯗꯨ ꯁꯣꯀꯍꯜꯂꯤ ꯍꯥꯌꯅꯥ ꯆꯠꯅꯒꯅꯤ꯫

Conditions to exchange merchandise
Seidayee products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. Seidayee will not accept for exchange any merchandise that shows signs of wear, or has been used or altered from its original condition in any way.

Seidayee will not accept exchanges on any special orders, sized, altered, or engraved pieces.

All exchanges will be subject to strict review to ensure that the merchandise satisfies Seidayee standards. If the merchandise does not meet these standards, Seidayee will refuse the exchange and the merchandise will be sent back to the customer. If the merchandise satisfies these standards, Seidayee will proceed with the exchange.