FAQS

  • Enfòmasyon pou nou

    Non konpayi:
    Shenzhen SiDaYi Jewelry Co., Ltd
    (深圳市思达意珠宝有限公司)
    Pèsonèl legal: lizhihua(李志华)
    E-Mail:[email protected]
    Adrès:
    C33 Innovation Industrial Park, Room 206
    Cuizhu North Road No. 33, Dongxiao Street,
    Luohu District, Shen Zhen City, Guang Dong Province, China 518019
    (深圳市罗湖区东晓街道翠竹北路33号C33创新产业园206)

    Tan travay:Monday - Friday 9AM-6PM

    Pwofesyonèl Lachin Konpayi an anchante
    Shenzhen SiDayi Bijou, Inc. etabli an 2015, se yon ki baze nan Lachin Seidayee bijou Kòporasyon, se yon dirijan En seidaye Seidayee Manifakti bijou ak Distribitè ki sitiye nan Shenzhen nan Lachin, se yon Chinwa Seidayee Bijou En.

    Tout sa nou vann te fè nan peyi Lachin e kounye a, ou ka achte pwodwi sa yo dirèk nan lachin, nan pri an gwo, dwa isit la nan magazen sou entènèt Nou an Seidayee bijou.

    Nan livrezon pwodwi, nou pral ba ou anvan pwodwi yo, tankou kòmann-nan yon sèl kado ak bon jan kalite pwoblèm, nou pral san kondisyon pou ranplasman.

    Nou vann dirèk bay piblik la nan rabè pri an gwo.

    Garanti dirèk ki soti nan Lachin Seidayee Bijou Bijou
    Tout pwodwi bijou Seidaye nou vann gen 1 ane garanti. Nou bay sèvis konplè apre-lavant nan kliyan an gwo nou yo ak dropshippers atravè legal, ki moun ki dropshipping avèk nou.

    Metòd peman fasil ak sekirite
    PayPal / Transfè Labank / Inyon Oksidantal

    Okipe tan: 3-7 jou travay.
    Tout atik bijou bezwen personnalize pèsonalize, tankou lèt NON / LANMOU MO.

    Tan anbake: 3-5 jou travay.
    Ou ka chwazi kèlkeswa kostim metòd ou pi byen lè ou mete yon lòd. Anbake se pa courrier tankou FedEx, UPS, DHL, EMS epi li pran sèlman 3-a-5 jou travay nan destinasyon ou an.

    Ultra Pri ki ba
    Nou ofri ou ultra ki ba pri rabè / dropship pri rabè sou tout bijou a Seidayee ou jwenn nan boutik sou entènèt nou an An gwo.


    Klike la a pou mande Kesyon ou yo sou entènèt kounye a.

    Sètifika biznis:




  • Ki jan yo desann bato ak US?

    Ki jan yo desann bato ak US?

    Gout-anbake vle di foto ou voye machandiz dirèkteman nan kliyan ou, men osi lwen ke kliyan ou yo konsène, yo te achte pwodwi yo nan men ou epi yo pa gen okenn kontak pou nou.

    nou pèmèt gout-bato lòd pou tout kliyan ki anrejistre.

    Pa gen okenn chaj anplis.

    Jis lòd sou entènèt nan menm fason an kòm dabitid, men ajoute diferan adrès livrezon nan kont mwen an.

    (Ou kapab tou ajoute yon nouvo adrès anbake sou-vole a pandan pwosesis la tcheke.)

    Ou ka gen kòm anpil adrès anbake jan ou renmen ki nan lis sou kont ou.

    Lè ou lòd, li pral ede nou si ou mete gout-anbake nan kliyan nan kòmantè yo anbake. Nou toujou tcheke ak anpil atansyon (pou prevansyon fwod) si adrès anbake a diferan nan adrès la bòdwo, kidonk si ou se yon nouvo kliyan anbake-anbake nou ka bezwen imèl oswa telefòn ou verifye anvan ou trete lòd la.

    Nou pa gen ladan materyèl piblisite / fakti elatriye lè nou voye machandiz bato gout, kidonk li pwoteje repitasyon ou kòm yon vandè. Yo pa pral konnen vrè sous machandiz yo, epi yo pa pral konnen pri ou peye a.

    Pri yo montre sou fakti a anbake yo pral diferan de sa kliyan ou peye ou. Sepandan si kliyan ou mande ou ka pwen soti ke sa yo se valè pou deklarasyon koutim sèlman. Nan nenpòt ka yon pri pi ba deklare ede diminye devwa anons-valorem oswa taks lavant ke kliyan ou ka gen pou peye lè resevwa machandiz enpòte nan sèten peyi. Tanpri tcheke sou enpòte / règleman taks anvan ou kòmanse vann bato ou, epi toujou kenbe kliyan ou yo enfòme.

    Si kliyan ou gen pwoblèm sipò teknik, oswa vle retounen yon pwodwi, yo pral gen diskite sou sa a avèk ou an premye paske li se kont ou avèk nou.

    Tanpri sonje ke si gen enpòte taks yo peye, anjeneral ou dwe peye sa a lè ou resevwa machandiz yo nan men courrier la. Se konsa, si ou ap dropshipping, se sa ki kliyan ou ki ka san atann gen yo peye chaj siplemantè.

    Tanpri sonje li se responsablite ou kòm machann achtè nou an / dropship jwenn enfòmasyon sou taks ak enfòme kliyan ou yo. nou aksepte pa gen okenn responsablite tou sa pou bay enfòmasyon taks ki enpòtan nan peyi ou, byenke nan kou nou pral fè tou sa nou ka ede w minimize chay taks la si ou gen enstriksyon anbalaj espesyal / deklarasyon.

  • POUSANTAJ ANBAKE

    Seidayee ofri estanda konpliman estanda estanda anbake, pou tout lòd sou entènèt nan atravè lemann an. Kliyan Entènasyonal, osi byen ke kliyan ki sitiye deyò nan Lachin kontinantal la, yo responsab pou chaj asirans, ki gen ladan nenpòt taks oswa devwa koutim. Seidayee jeneralman itilize DHL / EMS / FedEx pou anbakman, sepandan, nou ka itilize nenpòt sèvis anbake nou jije apwopriye. Tanpri kontakte nou ak nenpòt demann livrezon espesyal.

    Okipe tan: 3-7 jou travay.
    (tout atik bijou bezwen personnalize pèsonalize, tankou lèt NON / LANMOU MO nan bijou)

    Tan anbake: 3-5 jou travay.
    (tout bato pasèl pa Express, vini nan tan.)

  • TAKS SOU LAVANT AK PRI

    Tout pri sou sit entènèt la yo montre nan Dola Ameriken.
    Ki gen ladan taks sou lavant, si sa aplikab, yo pral ajoute nan lòd ou an.

  • SWEN AK REPARASYON

    Si ou ta renmen netwaye bijou ou lakay ou, bagay la sèlman nou sijere, san yo pa konnen atik la bezwen netwayaj, se fwote ak yon bwòs dan mou -dlo cho. Nou ta kontan netwaye bijou ou si ou ta renmen fè aranjman pou gen li anbake yo ak soti nan biwo nou an nan peyi Lachin. Tanpri kontakte Ekip sipò a ki gen plis kesyon.

    Tanpri kontakte ekip sipò nou an konsènan reparasyon. Nou trete yo tout yon fason diferan depann sou sa ki bezwen yo dwe repare.
    [email protected] +86-0755-25604894

  • RETOUNEN & ECHANJ

    Akòz atizana endividyèl ki enplike nan chak moso ki te pwodwi nan faktori nou an, Seidayee aksepte retounen nan kondisyon. Ou ka fè echanj machandiz an akò ak politik echanj la mete anba a. Echanj machandiz ki pa an konfòmite avèk kondisyon yo ak delè ki tabli anba a ka rejte pa Seidayee epi yo pral voye tounen ba ou.

    Peryòd echanj
    Ou ka fè echanj merchandise sou sit entènèt la. Pake a ki gen machandiz la yo dwe echanje yo dwe depoze ak bato a nan sèt (7) jou apre yo resevwa machandiz la.

    Pwosesis echanj
    Si ou vle fè echanj machandiz, ou dwe konfòme ou avèk etap sa yo:
    Call +86-0755-25604894 or email [email protected] mande yon otorizasyon echanj. Seidayee ap voye yon etikèt anbake retounen ba ou. Etikèt anbake a se sèlman valab sou dat la espesifye sou etikèt anbake a. Gen ladan merchandise a ak tout atik ak dokiman enkli ak merchandise a nan bwat orijinal li yo. Tout anbakman yo dwe doub bwat lè l sèvi avèk nouvo, bwat anbake Express. Pou egzanp, machandiz la dwe mete nan bwat orijinal li, andedan yon bwat mwayen Express, andedan yon bwat Express gwo. Sele pake a livrezon ak apoze etikèt anbake retounen.Depoze pake a nan nenpòt kote anplwaye Express (pa gen okenn bwat gout) oswa rele Express pou fè aranjman pou ranmase-up. Si ou rele pou fè aranjman pou ranmase,pake a dwe eskane nan sistèm nan Express anvan chofè a kite plas la nan ranmase-up. Se pou ou jwenn epi kenbe resi ou. Ou dwe kenbe prèv pou w retounen anbakman.Seidayee aksepte pa gen okenn responsablite nan evènman an ou pa kapab pwodwi prèv sa yo. Se sèlman merchandise resevwa pa Seidayee pral kalifye pou echanj. Lè yo fin resevwa machandiz yo, Seidayee pral verifye ke machandiz la satisfè kondisyon yo nan politik echanj la.

    Kondisyon pou fè echanj masandiz
    Pwodwi Seidaye yo dwe retounen nan yon nouvo eta ak eksepsyonèl, nan kondisyon pafè, ak tout materyèl pwoteksyon an plas ak Tags ak avek stickers sonnen tache ak yo. Seidayee pa pral aksepte pou echanj nenpòt machandiz ki montre siy mete, oswa yo te itilize oswa chanje soti nan kondisyon orijinal li nan nenpòt fason.

    Seidayee pa pral aksepte echanj sou nenpòt lòd espesyal, gwosè, chanje, oswa moso grave.

    Tout echanj yo pral sijè a revizyon strik asire ke machandiz la satisfè estanda Seidayee. Si machandiz la pa satisfè nòm sa yo, Seidayee pral refize echanj la ak machandiz la pral voye tounen nan kliyan an. Si machandiz la satisfè nòm sa yo, Seidayee pral kontinye ak echanj la.

  • TÈM AK KONDISYON YO

    WEBSITE
    (The "Website") is a site operated by Shenzhen Seidayee Jewelry Co., Ltd(深圳市思达意珠宝有限公司), hereafter referred to as "Seidayee" or "we”. Use of the Website is subject to the following Terms of Use (the "Terms"). Seidayee may revise these Terms from time to time by updating this page, with the revised Terms taking effect for all users as of the date stated on the posting. Your continued use of this Website following the posting of any changes indicates your acceptance of the changes. You should consult the Terms regularly.

    Please read the Terms carefully before using the Website. You expressly acknowledge that you are aware of these Terms and have had access to the same upon entering the Website. Your use of the Website constitutes your agreement to the Terms. If you do not agree with the Terms, please do not use the Website.

    Copyright
    All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, both individually and as they are compiled on the Website, and all software found on the Website are the property of Seidayee or our suppliers and are protected by China and international copyright laws.

    Trademarks
    The trademarks or trade dress of Seidayee and our affiliates may not be used without our written permission. Trademarks or trade dress include the Seidayee name and other graphics, logos, page headers, button icons, scripts, and services name of Seidayee's products, services, and programs, and those of our affiliates.

    Disclaimer of liability
    Neither Seidayee nor its affiliates make any representation or warranty of any kind, express or implied, including without limitation that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website, including the server that makes it available, is free of viruses or other harmful components. Except as otherwise provided by applicable laws, in no event shall Seidayee, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns, be liable for any direct, indirect, special, incidental, punitive, consequential or other damages arising out of or related to the use, inability to use, authorized use, performance or nonperformance of the Website, as well as to damages for lost profits, business interruption or the loss of data or information, even if Seidayee was previously advised of the possibility of such damages and regardless of whether such damages arise in contract, tort, under statute, in equity, at law or otherwise.

    Governing law
    Any claims, controversies, or disputes shall be governed by the laws of the China, without regard to the principles of conflicts of law. Your use of the Website indicates your agreement that the laws of the Commonwealth of China, without regard to the principles of conflicts of laws, will govern any dispute of any sort that may arise between you and Seidayee and any of our affiliates. The disposition of any such dispute shall take place in a state or federal court located in Shenzhen,GuangDong,China. You consent to the exclusive jurisdiction and venue of such court.

    Indemnification
    You agree to indemnify Seidayee, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your violation of these Terms.

    Entire agreement
    These Terms (as amended from time to time) constitute the entire agreement between you and Seidayee regarding your use of the Website and any transactions you may have with Seidayee and its affiliates through the Website, and supersedes any other agreement or understanding, whether written or oral, between you and Seidayee with regard to the subject matter of the Terms.

  • RÈGLEMAN SOU KONFIDANSYALITE KONFIDANSYALITE

    Seidayee recognizes the importance of protecting the privacy of information collected about you.


    The information we collect
    Generally, you may browse the Website without providing any personally identifiable information. When placing an order, you may register and create an online account. During this process, you will be required to provide valid and current personal information, including but not limited to your name, phone number, billing information, and email address, as well as other personal information such as shipping address, billing address, and payment details (collectively, the "Personal Information").

    From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this Website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our Website design, product assortments, customer service, and special promotions.

    How we use the information we collect
    We use this information to provide you with better service, in particular, for the following reasons:
    to complete your purchase transactions, to provide the services you request, to keep you informed about the status of your orders, to send you our catalogs and other offerings by mail, to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest, and internal record keeping.

    The following information will be used jointly by Seidayee, PayPal, who provides the online payment portal, and your credit card company to process payment of your order: your name and address, your credit card information, the identification of the creations you have ordered, and the price paid for the creations you have ordered.

    Others with whom we may share your information:
    affiliates of Seidayee, third-party service providers and vendors we engage to help us run our business, carefully selected outside companies when we believe their products or services may be of interest to you, a purchaser or potential purchaser of our business. We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

    Your choices regarding use of the information we collect:
    If you prefer to be removed from the list of customers that receive direct mail or telemarketing calls, please email: [email protected], call: +86-0755-25604894 or write to: C33 Innovation Industrial Park, Room 206, Cuizhu North Road No. 33, Dongxiao Street, Luohu District, Shen Zhen City, Guang Dong Province, China 518019, including your name and address and stating whether you wish to be removed from mail offers, phone offers, or both.

    Children's Online Privacy Protection Act
    This Website is directed to adults; it is not directed to children under the age of 13. We operate the Website in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

    Security
    In order to prevent unauthorized access or disclosure, we have put in place commercially reasonable physical, electronic, and administrative procedures to safeguard and secure the information we collect from you. In the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party obtains unauthorized access to any Personal Information you provide to us.

    Cookies
    Cookies are files that store information on your hard drive or browser that allow the Website to recognize that you have previously visited. We use cookies for certain areas of the Website, including but not limited to session cookies, persistent cookies and web beacons. We use cookies for things like keeping track of what is in your shopping cart, recording your session information, and improving the Website design and our customer service. You can disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser.

    Links to other sites
    The Website may link to other websites which are not within our control. We do not make any representations or warranties about any website you may access through the Website. They are independent from us, and we have no control over, or responsibility for, their information or archives. Once you leave the Website, we cannot be responsible for the protection and/or privacy of any information you provide. Make sure you understand any website's privacy policies before providing personal information.

    Emails
    You will receive promotional emails only if you have asked to receive them. If you do not wish to receive emails, you can unsubscribe by sending an email to [email protected].